Getting Started

How do I get started?


How does StashAway verify my identity?


Why do you need to collect my personal information?


How do I change my password?


How do I find my taxpayer identification number?


Why do you need to assess my risk profile?


If I have already completed a risk profiling at another institution, do I need to complete it again at StashAway?


How do you understand my attitude towards risk?


How is my portfolio personalised for me?


How does the outcome of the financial assessment affect my portfolio risk settings?


If I have already completed a CKA at another institution, do I need to complete it again at StashAway?


Is there a minimum deposit or fixed amount I need to invest?


What currency can I deposit in my StashAway account?


Where can I find my unique reference code?


What if I forgot to include the unique reference code when I made a deposit?


I've set up my transfers, now what?


Why do transfers not happen immediately?


How do I change the bank details linked to my account?


Can I have multiple goals?


I have multiple portfolios. How should I use my reference code?


How do I make changes to my Investment Goals?


How do I make changes to my one-time and monthly deposits?


Can I open multiple accounts?


Can I open a joint account?


Can I add a beneficiary to each goal?


Can I transfer funds from one goal to another?


Can I withdraw at any time?


How do I withdraw money from my StashAway account?


What if my EP, LTVP, etc. expires, do I still have access to my account?


What if my Passport expires, do I still have access to my account?


For how long am I locked into my StashAway account?


How do my responses regarding my borrowings affect my portfolio choices?


Can I invest with StashAway if I have DRB?


How would StashAway invest my money if I have domestic ringgit borrowing (DRB)


Where can I see my portfolio details?


How often should I monitor my portfolios?


Why doesn't a particular ETF get picked for my portfolio, regardless of risk level?