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Help Center - StashAway

Help Center

StashAway Simple™ is an investment, so there is a level of risk, but it’s incredibly low. We designed it to be an ultra low-risk cash management portfolio. 
 
The underlying fund in StashAway Simple, AmIncome Fund, is a short to medium-term fixed income fund issued by AmFunds Management Berhad that invests in money market and other fixed income instruments.

Is StashAway Simple™ risky?

No, the underlying fund is a conventional fund that is not Shariah compliant.

Is StashAway Simple™ Shariah compliant?

Unlike fixed deposit accounts that require a minimum lock-up period, you can withdraw from StashAway Simple™ at any time.

How is StashAway Simple™ different from a fixed deposit account?

The cash management space in Malaysia is dark and messy with restrictions and fine print that make growing cash tedious at best. Ironically, in Asia, where saving is so deeply ingrained in many of its cultures, institutions have structured cash management options to benefit the institutions inherently more than their own customers.
 
For example, a common misconception is that a savings account’s entire balance will earn the advertised rate in full. But, that’s almost never actually what the fine print says: average savings accounts have confusing tiered interest rates that require customers to satisfy multiple criteria, including having to deposit your salary, credit cards, and minimum monthly expenditures. And, fixed deposit accounts have rates that range from 1.9% to 2.1% p.a., but lock-up deposits for up to 12 months.

How is StashAway Simple™ different from other cash management solutions in the market? 

Nope! And we reimburse you any rebates we receive from the fund managers.

Does StashAway make money from StashAway Simple and its funds?

StashAway Simple™ doesn’t have any platform or service fees. There is an expense ratio that the underlying fund managers charge, and in the case that they offer any rebates, we will return those rebates back to you when we receive them.

How much does StashAway Simple cost?

Your StashAway Simple™ portfolio’s balance does not get included in your AUM when we calculate your fees for your Investment Portfolios.

Does my money in StashAway Simple get counted in my investment portfolio fees?

No, there aren’t any investment requirements to have a Simple portfolio. You can earn the full rate on any balance you have.

Is there an investment requirement to be able to use StashAway Simple™?

Yes. Depending on economic conditions, StashAway Simple™'s projected rate may change, as its underlying fund is affected by Malaysia's economic health and trajectory. Though, when applicable, our system will re-optimise your StashAway Simple™ portfolio to maintain the highest possible projected rate within a given economic environment. We'll review the projected rate continually, and notify you in case there's a change. The risk level to which your money is exposed will remain the same within StashAway Simple™.

Could the Simple projected rate ever change?

At this time, you can only have one Simple portfolio.

Can I have multiple StashAway Simple™ portfolios? 

StashAway Simple™’s projected returns are driven by the rate of returns of its underlying investments, net of all expenses, and rebates.
 
The math on the projected rate of returns is quite straightforward: StashAway Simple™ projected returns are the sum of the amortised yield from the underlying fund, minus fees charged by the underlying fund managers, plus any rebates. AmFunds Management rebates StashAway, and we distribute this full rebate to you when we receive it on a quarterly basis. 
 
We will update the projected rate should the stated projected rate change. In the case that the underlying fund's projected return changes, we may decide to rebate you an additional amount in order to deliver the stated projected rate (in 3 decimals) at the time.
 
The Total Expense Ratio (TER) for each fund includes the Management Fee charged by the Fund Manager, as well as other expenses incurred by the Fund (e.g., custody, marketing, compliance, shareholder services); as the TER includes fixed costs, it may slightly vary depending on the size of the funds.
 
This is an investment, and so the returns are not guaranteed. However, it is ultra low risk.

How is StashAway Simple™ Projected Rate Calculated?

Your returns for StashAway Simple™ will accumulate every day, but the returns will be reflected in your account in the middle of the following month. For example, your dividends from July will be reflected in your account by the middle of August.
StashAway also receives a rebate from the underlying fund manager which is then fully returned to you at the end of each quarter. The rebate is embedded in the projected return.

How often will I earn returns?

For deposits from your personal bank account, it takes 2 to 3 business days. 
 
For withdrawals to your personal bank account, it takes 3 to 4 business days.

How long does the StashAway Simple™ deposit and withdrawal process take?

Simple’s actual annualized returns take into account the performance of the underlying fund, the fees charged by the fund manager, and any rebates from StashAway or the fund manager that are paid out after the end of each quarter. Here are Simple's quarterly annualized returns for the last four quarters, with returns reinvested.
<img src="https://stashaway.zendesk.com/hc/article_attachments/14506503844889" alt="MY_Simple.png">
 
Past performance is not a guarantee for future returns. Last updated on 13 January 2023.

What are StashAway Simple’s past returns?

Questions about our cash management portfolio