General Questions
Can I withdraw to an overseas bank account?
What is your investment strategy?
Why does StashAway invest in ETFs?
How is StashAway different from a bank savings account?
How is StashAway different from other financial advisors?
How is StashAway different from other robo-advisors?
Is StashAway regulated?
Who is Pacific Trustees?
What does it cost to open and close a StashAway account?
How are the fees calculated?
How old do I have to be to open an account?
What is one advice you would give someone that just joined StashAway?
What is the StashAway Risk Index?
How do I deposit funds into my StashAway account?
What is StashAway's Citibank account number?
When will my funds appear in my Stashaway account?
How does my money get allocated if I have multiple portfolios?
Can I deposit from a joint bank account?
What is domestic ringgit borrowing (DRB)?
Why am I being asked about how many home and car loans I have?
I was previously unable to open an account as I am deemed to have Domestic Ringgit Borrowing, can I open an account now?
I am not Malaysian/PR; can I open an account?
I work at a bank; can I invest with StashAway?
What is re-optimisation?
How often is my portfolio rebalanced and re-optimised?
Why is there a 1% Cash allocation for my portfolio?
What is dollar-cost averaging?
How do I make changes or delete my goal?
Why is 90% withdrawal converted into a full withdrawal of the portfolio's assets?
When will my withdrawn funds from StashAway appear in my bank account?
Can I withdraw in USD to a USD account?
I have moved. What do I need to do?
What happens if the account holder passes away?
What is a Power of Attorney letter and how does it benefit me?
How do I close my account?
Are StashAway's portfolios Shariah compliant?
How can I make a complaint?
Referral Programme