General Questions

Can I withdraw to an overseas bank account?


What is your investment strategy?


Why does StashAway invest in ETFs?


How is StashAway different from a bank savings account?


How is StashAway different from other financial advisors?


How is StashAway different from other robo-advisors?


Is StashAway regulated?


Who is Pacific Trustees?


What does it cost to open and close a StashAway account?


How are the fees calculated?


How old do I have to be to open an account?


What is one advice you would give someone that just joined StashAway?


What is the StashAway Risk Index?


How do I deposit funds into my StashAway account?


What is StashAway's Citibank account number?


When will my funds appear in my StashAway account?


How does my money get allocated if I have multiple portfolios?


Can I deposit from a joint bank account?


What is domestic ringgit borrowing (DRB)?


Why am I being asked about how many home and car loans I have?


I was previously unable to open an account as I am deemed to have Domestic Ringgit Borrowing, can I open an account now?


I am not Malaysian/PR; can I open an account?


I work at a bank; can I invest with StashAway?


What is re-optimisation?


How often is my portfolio rebalanced and re-optimised?


Why is there a 1% Cash allocation for my portfolio?


What is dollar-cost averaging?


How do I make changes or delete my goal?


Why is 90% withdrawal converted into a full withdrawal of the portfolio's assets?


When will my withdrawn funds from StashAway appear in my bank account?


Can I withdraw in USD to a USD account?


I have moved. What do I need to do?


What happens if the account holder passes away?


What is a Power of Attorney letter and how does it benefit me?


How do I close my account?


Are StashAway's portfolios Shariah compliant?


How can I make a complaint?


Referral Programme